LondonEst. 2020Certified B Corp

Resilient growth for mission-driven brands.

A digital marketing agency by humans, for humans.

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01 — The Human Manifesto

Talk atwith your customers, not at them.

In an age of bots and AI, our human-centered approach to marketing will help your business stand out.

02 — The human signal

Noise Signal Human

Everyone is shouting.

Automated posts, templated outreach, AI slop at scale. Most marketing is noise pretending to be a conversation.

We dig for the signal.

Journalist-standard editorial, hard data, and strategy that goes past vanity metrics like clicks and impressions.

And it adds up to a person.

Personal, intriguing, and downright delightful. That's what you can expect as table stakes.

03 — Human to human

Human Rabbit

01 — The reach

The machines are not going away.

Two silhouettes, twenty-four thousand points, one apiece. Only one of them is a person.

02 — The tools

So ours holds the tools.
Never the conversation.

The right-hand half arrives late and in plates, snapped to a lattice — everything a machine is genuinely good at.

03 — The clasp

Human to human.
Every time.

It gives up the lattice to take the hand, and both sides warm. That is the whole argument, in one move.

04 — The cast

A rabbit, because they drew it first.

Literal Humans' own cast is animals in human clothes — a cat on a rotary phone, a panda with a martini, a rabbit reading. The joke is the brand, so the machine here is one of theirs.

Their own drawing of the same idea: two characters reaching out of two laptop screens to touch.

01

Your full-stack sidekick for growth.

Writers, strategists, analysts, designers, developers, SEOs and PPC wizards — a 360° growth solution for maximum ROI.

02

Content should drive human connection.

The latest in digital marketing nerdery combined with the very best of human creativity. Personal, intriguing, downright delightful.

03

Smart strategy that's built to last.

True strategy goes beyond vanity metrics. We dig into the data to build future-proof plans for sustainable, long-term growth.

03 — Eight ways we grow you

01

Content
Marketing

Our human-to-human approach to storytelling combines journalist-standard editorial with hard data to turn prospects into customers at scale.

02

Branding

If you aren't memorable, you won't be profitable either! We build strategic brands that resonate with target audiences and help you stand out in a crowded market.

03

Organic
Social Media

From TikTok to LinkedIn, our team of social experts knows how to create the short-form content that algorithms and ICPs love.

04

Performance
Marketing

Best in class content + laser-focused targeting = massive ROI.

05

Website
Design

We craft bespoke websites that level up every step of your marketing funnel, with SEO, UX, and CRO built into every page.

06

Email
Marketing

A well organized CRM combined with high-class editorial is one of the most powerful tools in a marketer's playbook!

07

Strategy

The difference between a dream and a goal is a plan! We are specialists in plotting a course from why to how, with strategy at the heart of everything we do.

08

PR

We'll get you featured in the publications your customers read via smart PR campaigns that build both brand awareness and domain authority.

04 — Recent growth wins

0weeks

A Race Against Time: How We Helped Pepper Redesign Their Site in 6 Weeks

Copy, brand and build — shipped against a hard six-week deadline.

Pepper
0backlinks

How We Helped Grapeseed Media Gain 1.1k Backlinks and Rank for 1,000+ Organic Keywords

Editorial-led link building that put a challenger on page one for a thousand terms.

Grapeseed Media
0subscribers

David and Goliath: How We Helped Playbook 10x its Monthly Organic Traffic

A ten-times lift in monthly organic traffic, and an audience that came with it.

Playbook
0× organic traffic

From Soonicorn to Unicorn: How We Helped Oyster More Than Quadruple Their Organic Search Traffic

Search and content built to compound while the company scaled to unicorn.

Oyster
0organic visits

How We Helped Wise (Formerly TransferWise) Grow From 0 to 1 million+ Organic Visits

From a standing start to seven figures of organic visits a month.

Wise
0website visitors

How We Helped Chipper Cash Gain 1.6 Million Website Visitors

Content and web together, for one of Africa's fastest-growing fintechs.

Chipper Cash
Rebrandconcept to canvas

From Concept to Canvas: The Hospital Rooms Rebranding Journey

A ground-up brand and site for an arts and mental health charity.

Hospital Rooms

05 — What two years with us looks like

Start of journey
Phase 1

Foundations

This initial phase lays the groundwork for your content marketing journey. We define your strategy and key performance indicators (KPIs) to make sure we're prepared for growth.

Goal of phaseGet ready for growth
  • Digital audit
  • Market research
  • Content marketing strategy
  • KPI dashboard
Milestone #1

LH becomes an extension of your team

Phase 2

Multi-Channel Expansion

In this phase, we focus on scaling your presence across various channels, including your website, social media, and email newsletters. Our aim is to improve Google rankings and increase market share.

Goal of phaseExpand market share
  • SEO-optimized content
  • Organic social media
  • Comprehensive earned media strategy
  • Marketing channel diversification
Process Highlight

Successful user acquisition using competitions and giveaways: 1,000+ entries and 30,000+ votes in our inaugural competition.

Phase 3

Maximizing Marketing Efficiency

Now that we're on the growth trajectory, it's time to make certain that every aspect of your marketing is performing optimally. We identify winning strategies.

Goal of phaseSettle on a winning formula
  • Content optimization
  • Updates to your content strategy
  • PR support
  • Performance marketing optimization
Year 2
Milestone #2

Increased website traffic by 26% week-over-week, tripled organic search traffic, and achieved a 5% increase in new user acquisition.

Phase 4

Explosive Growth

Next stop, investing heavily in what's working best — we double down on the winning formula for exponential growth.

Goal of phaseAchieve exponential growth
  • Scaling up successful strategies
  • Enhancing conversion rates
  • Updating customer retention strategies
Process Highlight

Build traffic, domain authority, and community, with increased focus on conversions and business growth.

Milestone

20,000 to 100,000 active monthly users

Phase 5

Sustainable Growth Mode

With everything working seamlessly, we shift into sustainable growth mode, ensuring your ongoing dominance in your market.

Goal of phaseDominate your market
  • Ongoing strategy optimization
  • Content refinement
  • Market research
End of journey

06 — We are Literal Humans

Twelve of us.
One panda.

A super-diverse blend of seasoned creative and GTM professionals — plus specialist consultants, for bespoke strategies on every project.

Adam, Founder's Associate
AdamFounder's AssociateLondon
Ellie, Fractional Accountant
EllieFractional Accountant
Danielle, Fractional Brand Strategist
DanielleFractional Brand StrategistDerby, UK
Joe, Fractional Senior Designer
JoeFractional Senior DesignerLondon
Mahak, Fractional GTM Strategist
MahakFractional GTM Strategist
Nikita, Fractional Web Developer
NikitaFractional Web DeveloperIndia
Paul, Founder and CEO
PaulFounder & CEOLondon
Ahana, Founder's Associate
AhanaFounder's Associate
Brandon, Fractional GTM Strategist
BrandonFractional GTM Strategist
Judicael, Fractional Creative Strategist
JudicaëlFractional Creative Strategist
Dhevesh, Fractional GTM Strategist
DheveshFractional GTM Strategist
Mahira, Fractional Junior Designer
MahiraFractional Junior DesignerLondon
The Literal Humans panda
The pandaCulture

Paul launched Literal Humans in 2020 after a successful stint at a previous US-based agency that he helped grow to $1.5M ARR. He wanted to focus on delivering high-quality growth strategies to tech for good startups, nonprofits, and B2B SaaS companies.

Paul David — Founder & CEO

Joe is a Senior Digital Designer with over 7 years of experience across the end-to-end design process — research and strategy through UX, UI and motion. Outside work he writes science fiction and reads everything from philosophy to physics.

Joe — Fractional Senior Designer

Nikita is a Web Developer with a passion for crafting pixel-perfect, user-friendly websites. Over the past 5 years she has designed sleek interfaces, solved complex coding puzzles, and managed successful web projects.

Nikita — Fractional Web Developer

06 — Some of our clients

Oura
Wise
Oyster
Hopin
Chipper Cash
Playbook
Pepper
Race Forward
CORE Learning
Typed
MDC
Alighieri

We work with folks in the US, UK & EU — and our roster reaches Africa, Asia and North America. The team hails from the UK and US to Taiwan and Zimbabwe.

The Literal Humans team together on stone steps in London

07 — Our culture

Four days.
Full pay.

We thrive on diversity and flexibility, and champion a four-day workweek in a hybrid workplace — while delivering top-notch work.

  • Four-day workweek at 100% salary
  • Flexible hours
  • Hybrid work environment
  • Transparent salaries
  • Laptop budget is on us
  • Access to upskilling resources
  • Extra paid Christmas leave
Accredited 4 Day Week EmployerAccredited 4-Day Week Employer · Certified B Corp

08 — Our values

01

Always Learning

Curious. Driven. Ambitious. Sharp-Minded. Improvement-Oriented. Hungry for feedback. Compassionate with others as they're learning. Respectful. Inquisitive. Resilient in the face of adversity. Turns “losses” into lessons. Continually seeks mastery. Strives towards the highest version of themselves.

02

Consistently Accountable

Dependable. Delivers. Bias towards action. Consistent. Efficient. Organised. Clear. Proactive. Results-Oriented. Highly competent. Doesn't blame others. Takes ownership of the work. Insists on high-quality output.

03

Professionally Playful

Joyful in the work. Calm. You are solution-focused. Takes positive actions. Engaging. Easy to work with. Thoughtfully creative. Appreciates and facilitates good humor within a work context. Knows when to flex and when to be firm.

04

Brave Hearted

Good Character. Trusting enough to bring issues to leadership. Unafraid to build authentic connections with others. Genuine. Open. Forthright. Honest. Speaks their mind. Audacious. Gutsy. Daring. Keen to belong. Stands out as a unique individual while collaborating, trusting, and supporting the team.

Agencynomics The Collective Pimento Member, Alliance of Independent Agencies GreenTech 4 Day Week Employer

09 — Podcast

Tech Can't
Save Us.

Join us on our podcast as we explore all things tech — the good and the bad.

Listen here
Tech Can’t Save Us — the Literal Humans podcast

11 — Say hello

Ready to talk growth strategy?

Schedule a strategy session

Free. 30 mins. All about your brand.